Business Solutions Manager

The Noramtec Group consisting of: GSA Search Consultants, Mechanical Design Associates and Noramtec Consultants Inc. has been successfully recruiting in the Engineering, Manufacturing and IT Industries since 1964. We have the networks, industry experience and the connections it takes to offer a wealth of career opportunities and resources in any industry, across Canada and the US.

MANAGER, BUSINESS SOLUTIONS

 

Our client requires a Business Solutions Manager. The purpose of the role is to provide the leadership link between business needs, business objectives, & IT solutions. The BSM is responsible within a matrix environment to define and implement the IT projects and IT services required to meet overall business objectives of the organization.  This is a permanent (not contract) role in the dynamic Canadian Headquarters of a Fortune 50 multinational corporation with strong logo recognition in suburban GTA.

 

 

Responsibilities of the role involve managing a Program Organization consisting of Business Analysis, Application Support & Maintenance and Project Development.  This entails:

·         Ensure Program's Operational systems meet the organizational technology requirements and the business user's agreed service levels within budget & resource parameters.

·         Manage personnel resources through entire process, including hiring, coaching/mentoring, developing, evaluating, deploying & terminating when necessary.

·         Ensure projects provide agreed deliverables with acceptable quality and within time & budget constraints.

·         Review project team outputs such as Requirements, Project Plans, Test Plans, Technical Solutions, Implementation & Transition Plans and others as required to ensure quality and compliance.

·         Oversee Continuous Improvement initiatives including improvements to program controls, standards, system reliability, and costs.

·         Lead Business Process improvement initiatives for the users, and oversee IT initiatives driven out of these efforts.

·         Report Program & Project activity, progress and performance to PMO and Sr Management.

·         Build and maintain effective relationships with key users, outside vendors and other stakeholders in the Program.

·         Strive continuously to make business processes and systems simpler, more productive, more efficient and less expensive.

 

Candidate Qualifications:

 

·         University Degree in Computer Science or related field - or equivalent experience in Information Systems management

·         8-10 years experience in IT field (minimum).

·         PMP designation (or in-process) is a definite asset.

·         Training or experience with ITIL, CMMI or PMBOK frameworks preferred.

·         Minimum of 5 years related work in a supervisory/managerial/business support role within an IT environment.

·         Knowledge of application development in different environments including mainframe, Unix, Windows, web, and client / server (2 out of 3 minimum).

·         Knowledge of business account management, negotiating, and objection handling.

·         Experience managing project budgets up to $1 million.

·         Experience managing groups with multiple projects active in parallel.

·         Experience working with and managing external vendors.

·         Team player with ability to coach and develop internal staff.

·         Excellent oral and written communication skills.

·         Excellent analytical and problem-solving skills. 

·         Excellent interpersonal skills.

 

Interested Candidates Should Forward Their CV For Immediate Consideration To:

 

Gary Buxton

Professional Search & Placement Consultant

Noramtec Consultants, Inc.

416.972.5065

gary@noramtec.com

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