Overall Responsibilities:
To collect all outstanding payments from customers within the agreed time frames and according to monthly target.
Posting all customer payments and ensuring that all credit notes are posted in the system.
Maintain and build client relationships.
Ensure that the systems and procedures in place are conducive to collecting outstanding money effectively and timely.
Accountabilities:
- Daily monitoring of accounts, ensuring that outstanding accounts are contacted and payment is collected.
- Processing all payments (cheques, visas etc) and credit notes ensuring that Navision and manual files are updated.
- Daily banking of deposits.
- Provide high standard of customer service, ensuring that relationships are built with the client, whilst being assertive enough to collect payments when due.
- Proactively reducing debtor days as per target.
- Establishing and confirming credit terms and conditions with customers as and when required.
- Constantly assessing the procedures and policies in place, ensuring that they are conducive to collecting outstanding invoices.
- Maintaining filing systems and procedures to company standard.
- Flagging any accounts that exceed credit limit to CFO.
- Assisting CFO when required.
- Working closely with the distribution department to ensure that payments are collected effectively and timely.
- Producing reports and statistics pertaining to the A/R role.
Experience and qualification:
5 years experience in the role of Accounts Receivable, with good working knowledge of all A/R functions such as setting up credit terms, credit checking companies, making collection calls, preparing legal proceedings and processing all receipts in a recognized accounting system.
Able to work on own initiative and implement relevant procedures and policies for the receivables department.
A good team player with exceptional communication skills able to build rapport quickly whilst being assertive.
Part qualification in an Accounting Designation is preferred, along with a clear understanding of the workings of the Chart of Accounts.
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