PROGRAM MANAGER - IT CLIENT SERVICES

GREAT PEOPLE BUILDING A GREAT CITY Booming economically, growing population, clean, safe and inclusive, the City of Edmonton shows that a major metropolis can also have the warmth of a small town. With a world class infrastructure of healthcare and education, Edmonton is also a recreation mecca. Known internationally as Canada's Festival City, Edmonton offers something special for everyone - in every season.   PROGRAM MANAGER - IT CLIENT SERVICES   Description:  As an IT Program Manager within the Information Technology Branch you will have a challenging opportunity to participate in the development of the short and long term plans for the future state of IT in the City of Edmonton. This position is the senior most IT client interface within the assigned department, and is accountable for the delivery of end to end IT services within the client department. Your role will include: Leading IT initiatives with a team of IT professionals to make appropriate recommendations and decisions to meet service level agreements for various projects for a specific client group Implementing IT  plans for delivery of projects or services, including resources, budgeting, and evaluation of projects to manage and mitigate risk to the corporation Identifying and achieving performance metrics in the IT Strategic plan and roadmap for the client department  Participating as an active member of the Client Department Management Team  Providing clients with strategic IT advice  Identifying opportunities and threats that may impact client business operations by bringing forward thinking and awareness of the disaster recovery program Evaluating work assignments to ensure alignment with employee competencies and development strategies Acting as principle consultant within their area of responsibility regarding the identification, evaluation, implementation, maintenance and use of IT products and services  Demonstrating subject matter expertise and broad knowledge in the assigned Program area Providing expertise to other IT practices and programs, as well as client/business areas on technology and IT processes Build, influence and foster a culture of innovation, continuous learning, growth and improvement.   Job Requirements: University degree or diploma in Computer Science or related field A minimum of seven years experience in an IT environment in a broad range of technical, managerial and leadership roles Experience in resource, budget management and project management Demonstrated solid relationship building, negotiation and conflict management skills Strong communication, organizational, interpersonal skills, and goal oriented Positive, self-directed, and confidence to help achieve the corporations long term goals. Demonstrated ability to build, influence and lead  high performing teams Demonstrated strong problem solving skills and cross team collaboration skills Demonstrated ability to work with all levels of organization and quickly adapt to changing priorities Proven track record of project completions, multi-tasking, and the ability to handle a high pressure environment with significant timeline pressures.   Hours of Work: Monday - Friday. Hours of work may be subject to the terms and conditions of variable hours of work program.     Salary Range: 91M Salary Grade: ML3, $83,682.890 - $119,548.360 (Annually).   General: The City of Edmonton thanks all applicants for their interest in this employment opportunity however, only those candidates considered for the position will be contacted.    The Province of Alberta is a signatory to the federal Agreement on Internal Trade and the Trade, Investment and Labour Mobility Agreement with British Columbia. The City of Edmonton will accept extra-provincial qualifications which are accepted by Alberta regulatory authorities and legislation in accord with those Agreements.   Job Number: 4387 Closing Date:  January 22, 2010   Apply Online   For more great job opportunities visit www.edmonton.ca/careers.   Become part of our team and you'll be part of what makes a truly great city work.

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