Tuesday, March 2, 2010

Account Receivable Supervisor















Account Receivable Supervisor
Permanent full-time
Location: downtown

Job Description
The Accounts Receivable Supervisor position exists to assure that the company's billings are collected efficiently and in a timely manner. The position supervises Accounts Receivable staff, and provides guidance in handling difficult problems, and when required, intervenes to resolve problems and manage difficult files.
Job Responsibilities:

. Review status pertaining to A/R to verify details, monitor work activities, and evaluate company's receivable position.
. Manage AR function according to company policy
Assure prompt processing of payments and billing for e-marketing customers.
Verification and resolution of cheques
Intervention in difficult files.
Contribute to payment entry to customer accounts when necessary
Processing of charge-backs from credit cards.
Develop and document procedures and processes to apply various types of payments received.
Coordinate department's function with other areas of finance and accounting.
. Develop and implement processes to assure that no product or service is delivered to customers whose payments are not received or are in question. However, in some cases product and service will be delivered if customer short paid order by a minimal amount. This is a judgment call by Supervisor.
. Resolves issues with customers, answers questions regarding policies and procedures.
. Provide reports and information to management on the status of receivables.
. Supervise A/R staff
. Delegate department work to staff as appropriate.
. Responsible for accuracy and work of staff to assure quality.
. Provide employees with guidance in handling difficult or complex problems and in resolving difficult files.
. Train and instruct employees in job duties and company policies or arrange for training to be provided.
. Manage department schedule to assure that work gets done and the department function is covered at all times.
. Discuss job performance with employees to identify issues and to work on resolving problems
. Coordinate and manage all A/R activities by being hands-on

Requirements:

. DEC in accounting or related field
. At least 3+ years experience in the field, including supervisory experience










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