Collections Agent Property

Accounting Advantage currenlty has a opening for a Collections Agent within property...  Collections Agent   Description:   Working under the direction of the Vice President of Finance & Administration, the incumbent will be responsible for the collection of past due accounts.    Key Duties/Tasks: ·         Identify and analyze past tenant files and amounts past due ·         Contact past tenants who have not met payment arrangements to resolve unsettled accounts ·         Make collection calls ·         Diagnose problems, propose solutions, and negotiate payment arrangements in accordance with The Collection Agencies Act, corporate policies, procedures, and mandates ·         Update accounts, provide confirmations, and follow up as necessary in accordance with the law ·         Collect overdue balances, exercising all legal means necessary including but not limited to wage garnishment and small claims court applications ·         Attend court proceedings in relation to unsettled accounts ·         Meet established productivity objectives ·         Other duties as assigned.   Qualifications: ·          Must have a secondary school diploma or equivalent ·          Must have 1+ years of experience with the legal aspects of collecting from individuals ·          Past experience with tenant collections is a definite asset ·          Working Knowledge of The Residential Tenancies Act (RTA) is a definite asset ·          Must have working knowledge of Personal Information Protection and Electronic Documents Act (PIPEDA) ·          Must be proficient in English - written and verbal            Must possess intermediate-to-advanced computer skills(i.e. Windows-based operating systems, internet navigation, and MS Office) ·          Must have strong interpersonal skills ·          Must be detail oriented ·          Must have superior problem-solving and negotiation skills (i.e. be able to propose options and/or solutions to debtors) ·          Must be able to work well independently Must be driven to meet predetermined targets by prescribed deadlines. If you are intrested in applying for this position and have experiene working within collections at a property managment company please send a copy of your resume to Kayce at kdehaney@actadv.com Thank you Kayce

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